Job Description
Job Description
Position Overview
As a Data Integrity Specialist, you will ensure data accuracy, consistency, and reliability across our travel emergency medical assistance and claims administration systems. This position bridges the gap between data analysis and business processes, ensuring our global provider network and client information maintain the highest data integrity standards.
Key Responsibilities
- Develop and maintain data quality monitoring for travel assistance and claims processing systems
- Analyze data patterns and validate information against established business rules and compliance requirements
- Create and run database reports to identify data anomalies and inconsistencies across systems
- Collaborate with claims adjusters and medical assistance coordinators to understand business processes and data requirements
- Document business rules and data validation procedures for travel assistance and claims processing
- Conduct regular audits of data entry practices and system integrations
- Provide training and support to business users on data integrity best practices
- Generate and distribute data quality metrics reports to management
- Escalate critical data issues to senior management with recommended solutions
Required Skills & Qualifications
Bachelor’s degree in business administration, computer science or related field5+ years of experience in data analysis, preferably in healthcare, insurance, or travel assistance industriesStrong SQL skills and experience with database management systemsProficiency in data visualization tools and reporting softwareExcellent problem-solving and analytical skillsStrong verbal and written communication abilitiesExperience in documenting business rules and technical requirementsTechnical Competencies
Advanced Excel / spreadsheet skillsExperience with SQL and database queryingFamiliarity with business intelligence toolsKnowledge of data quality management methodologiesBusiness Competencies
Understanding of healthcare and travel insurance claims processes a plusAbility to translate business requirements into technical specificationsExperience in process improvement and documentationAbility to lead training sessions and presentationsKey Success Factors
Attention to detail and high accuracy in data validationStrong people and organizational skillsAbility to work independently and as part of a teamExperience in healthcare or insurance data managementProblem-solving mindset with a focus on process improvementWorking Environment
Based at our Etobicoke, Ontario headquarters with a hybrid work arrangementCurrently operating on a flexible hybrid schedule combining work from home and office presencePlease note : In-office presence requirements may increase soon to support team collaborationMust be able to commute to our Etobicoke office when requiredMust reside within commutable distance of Etobicoke, OntarioImpact
This role directly contributes to :
Maintaining data integrity across our 24 / 7 emergency assistance operationsEnsuring accurate claims processing and provider paymentsSupporting regulatory compliance and reporting requirementsImproving operational efficiency through data quality initiativesCompany Description
Be part of a dynamic team and make an impact in a fast-growing travel insurance company.
Company Description
Be part of a dynamic team and make an impact in a fast-growing travel insurance company.