Senior Program Manager: Clinical Quality and Accreditation

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Senior Program Manager : Clinical Quality and Accreditation

Location : Vancouver, BC, CA Montréal, QC, CA Toronto, ON, CA Calgary, AB, CA

Jobs by Category : Health

Job Function : Health Solutions

Status : Full Time

Schedule : Regular

Ready to create innovative solutions and best practices? Are you passionate about developing, creating and implementing clinical education programs and making a difference in healthcare?

Our team and we’ll accomplish together

TELUS is committed to changing the way healthcare in Canada works for you, your family, and your loved ones. What part might you play?

TELUS Health delivers high-quality care through highly personalized care, enhanced patient experiences and easy access to a broad range of services in primary care, preventive health, wellness, mental health and occupational health.

TELUS Health is looking for a Senior Program Manager to lead the implementation of accreditation initiatives throughout the organization, to ensure compliance with applicable regulatory requirements.

What you’ll do

• You will lead the development, implementation and management of the accreditation plan across the organization
• You will ensure that TH services are in alignment with accreditation requirements
• You will support teams with preparations for accreditation process and lead actions to respond to recommendations arising from the accreditation assessments
• You will work collaboratively with clinical and operational stakeholders to collect evidence, support administrative tasks and meet required deadlines related to accreditation
• You will provide accreditation education and support to team members as required
• You will lead the implementation of quality audits and ensure compliance with quality standards and regulations
• You will prepare and present accreditation reports as appropriate
• You will foster a culture of quality and continuous improvement throughout the organization

What you bring

• Minimum of 5 years of experience managing healthcare accreditation processes and compliance with regulations and standards
• Bachelor’s degree in health-related discipline. Master's degree preferred
• Strong leadership and project management skills, including expertise developing operational plans
• Excellent communication, collaboration, and facilitation skills
• Commitment to patient safety, quality improvement, and continuous learning
• Ability to collaborate effectively with diverse stakeholders and external partners
• Fluency (written and spoken) in English is required
• Highly comfortable with change and ambiguity and excels in highly collaborative team environments

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.

Salary Range : $94,000-$140,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location.

Additionally, TELUS offers rewarding benefits, which may vary per job function, such as :

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here.

When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between.

If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166

Physicians using TELUS Health electronic medical records

140 million+

Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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