Program Coordinator, Collaborative Planning & Projects

Requisition ID : 20734

Department : Community & Social Services Dept.

Service : Housing & Homelessness Services

Branch :  Collaborative Planning & Projects Branch

Employment Type : 2 Full-time Temporary -

Work Hours : 35 hours per week

Affiliation : CIPP

Salary Information : $93,764.58 - $114,097.62 annually (2025 rates of pay)

Location : 100 Constellation, Nepean

City : Ottawa, ON

Job Category : Community and Social Services

Application Close :  26 / 02 / 2026

JOB SUMMARY

As a Program Coordinator on the Collaborative Planning & Projects team, you will drive strategic initiatives and special projects supporting the City’s 10-Year Housing & Homelessness Strategic Plan. In this role, you will work closely across Housing & Homelessness Services and other City departments to ensure integration, engagement, and alignment of services and programs. Key responsibilities include leading the development, implementation, and coordination of new housing and homelessness programs, as well as initiating and managing partnerships with external stakeholders, community agencies, and funders to strengthen housing support and homelessness prevention efforts. You will oversee complex projects, manage budgets, and ensure timely reporting to senior management. As part of the City’s commitment to responsive and inclusive service planning, you will also play a leadership role in organizing and facilitating community consultations to identify service needs, resolving conflicts, and addressing issues raised by agency stakeholders and clients. Additionally, you will support senior management in the decision-making process by conducting research, analyzing findings, preparing briefings, and drafting Council reports and budget documentation. Acting as a liaison, you will also respond to inquiries and concerns from the public, City Council, internal teams, and other stakeholders, fostering positive community relations and addressing emerging needs. This role is suited for an experienced project leader who is passionate about advancing housing and homelessness initiatives through strategic planning, collaboration, and community-centered engagement.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Arts, Social Work, Sociology or Criminology or related field

Minimum of 5 years of experience in the homelessness services system, supportive housing or social services sector, directly related experience in the development or delivery of social services, including direct experience in planning, designing, implementing, funding and evaluating programs targeted to vulnerable, at risk, low income persons.

KNOWLEDGE

• Social services design, implementation and evaluation
• The conditions that cause and exacerbate homelessness
• Local community service system
• Project management principles and techniques
• Consultative and facilitation skills
• Organizational change and development
• Applicable federal, provincial and regional legislation related to delivering social services
• Research, planning and performance measurement

COMPETENCIES, SKILLS AND ABILITIES

WHAT YOU NEED TO KNOW

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.