Manager, Alumni Program

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BDO is a firm built on a foundation of positive relationships with our people and clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

Your Opportunity

The Manager, Alumni Program is accountable for driving, expanding, and elevating BDO’s Alumni Program. This is a net new role and requires a proactive leader who takes initiative, removes roadblocks, and brings energy and momentum to an evolving strategic priority. You will ensure cohesion and long‑term success through strategic integration, stakeholder governance, and consistently high‑impact engagement. From designing reward programs and events to leading portal enhancements and CRM optimization, you will play a critical role in strengthening alumni relationships and delivering measurable business value.

Key Responsibilities

• Own, evolve, and actively champion the Alumni Program, ensuring alignment across all program components and delivering measurable business impact.
• Take initiative in managing and enhancing the alumni portal, including vendor relationships, feature enhancements, integrations with BDO software and user experience design to deliver a seamless valuable experience.
• Proactively lead cross‑functional initiatives with HR, Marketing, IT / I&C, L&D, and external partners to drive program success.
• Design and deliver high‑impact alumni events, recognition, and value‑added offerings tailored to alumni personas.
• Advance BDO’s business development priorities by surfacing actionable alumni intelligence and potential market opportunities, leveraging high‑quality CRM data and effective segmentation.
• Monitor engagement metrics and alumni insights, using data to recommend improvements, iterate quickly, and accelerate program growth.
• Implement continuous feedback mechanisms to refine offerings and improve alumni satisfaction.
• Partner with Corporate Communications to create compelling alumni content (stories, blogs, campaigns) that builds connection, pride, and community.
• Launch, operationalize, and continuously improve the Alumni Referral and Incentive Program while ensuring compliance with legal and risk requirements.
• Champion innovation and global best practices, introducing new tools, approaches, and engagement models to advance program maturity.
• Contribute to additional initiatives that accelerate the program’s—and the firm’s—success as priorities evolve.

Success Metrics

Your Experience and Education

Salary Range : $93,000 – $141,000 per year.

Why BDO?

Our people‑first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. We provide an environment where you can succeed through opportunities for learning and development, personal goal achievement, and community impact.

Giving Back

BDO supports staff participation in local and national charity initiatives, giving you opportunities to contribute to your community.

Compensation and Benefits

Total rewards that matter : competitive total cash compensation, flexible benefits from day one, market‑leading personal time off policy, and wellness program reimbursement.

Diversity, Equity and Inclusion

We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among us. If you require accommodation to complete the application process, please contact us.

Flexibility

All BDO personnel may work in the office, at client sites, or virtually unless alternative arrangements are made. Our blended approach supports the flexible needs of our people, firm, and clients.

Code of Conduct

Our Code of Conduct sets clear standards for how we conduct business and includes guiding principles for ethical decisions and maintaining trust.

Additional Information

BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations for note‑taking only. For privacy policy, see Privacy Policy | BDO Canada .

How to Apply

Click “Apply now” to send your up‑to‑date resume to one of our Talent Acquisition Specialists.

Career Opportunities

Explore other opportunities at BDO on our careers page .

Job Details

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