information technology (IT) specialist

Education

• College / CEGEP

Work setting

• Chemical and pharmaceutical company
• Business office

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Supervise technical and support staff

Type of service and repair

• Computers and peripherals

Computer and technology knowledge

• Networking software
• Networking hardware
• Networking security
• Internet
• Servers
• Enterprise Applications Integration (EAI)
• File management software
• Multimedia software
• Word processing software
• Software development
• Spreadsheet
• MS Office
• MS Windows
• Amazon Web Services (AWS)
• MS Outlook
• ServiceNow

Area of work experience

• Information technology (IT) service delivery

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Physically demanding
• Manual dexterity
• Attention to detail
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive
• Leadership

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• 5 years or more

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available