Manager Pricing - Wireline SMB Team

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Jobs by Category : Sales and Marketing

Job Function : Product Management & UX / UI Design

Status : Full Time

Schedule : Regular

Description

At TELUS Business, we are passionate about empowering Canadian small and medium-sized businesses (SMBs) to thrive in a digital world. From best-in-class connectivity to comprehensive security and collaboration tools, we deliver the technology solutions that form the backbone of Canadian enterprise. Our Pricing team is at the heart of this mission, nurturing the connection between business needs and sustainable, profitable growth. This is an incredibly exciting time to join our highly engaged and purpose-driven team!

As the Manager, Pricing, you will be responsible for cultivating and guiding the pricing strategy for our core Wireline (WLN) portfolio. Your deep understanding of market dynamics, the broader market context, and value-based pricing, coupled with your thoughtful, insight-oriented approach, will be instrumental in supporting profitable growth and market share.

You will be accountable for delivering on revenue and margin targets by developing and optimizing our pricing frameworks. You will oversee the market intelligence function, providing actionable insights to support team-wide goals. You will collaborate closely with Sales, Product, and Finance to build and manage pricing structures, support complex deal negotiations, and ensure a balance between market alignment and profitability. You will anticipate future market trends, leverage detailed insights, and position TELUS as the premier value partner for SMBs. As a mentor, you will guide and nurture a high-performing team of 3 talented professionals who share your passion for understanding our market.

Here’s what will be required

• Develop and guide the end-to-end pricing strategy for the SMB Wireline portfolio, creating a comprehensive pricing playbook that supports profitable market share and customer value
• Guide the market intelligence function, overseeing the gathering, interpretation, and sharing of actionable insights on market pricing, promotions, and product offers
• Facilitate the pricing governance process, providing accurate forecasting on pricing impacts and reporting on key performance indicators (e.g., ARPU, margin, win / loss rates)
• Design and oversee pricing structures, discount matrices, and promotional offers, ensuring they are simple to understand and execute for sales teams
• Develop and oversee the deal-desk support function, providing direct pricing support and commercial guidance for non-standard or large-scale sales opportunities
• Forge a deep, collaborative partnership with the Sales team, creating a shared feedback loop to refine pricing effectiveness, market positioning, and deal-level insights
• Partner with Product Marketing, Finance, and Sales Operations teams to ensure pricing directions align with product value propositions, financial targets, and go-to-market strategies
• Nurture, build, and mentor a high-performing, insight-focused pricing and market intelligence team of 3 team members, fostering a culture of continuous improvement and collaborative problem-solving

Qualifications

You're the missing piece of the puzzle :

Salary Range : $102,000-$152,000

Performance Bonus or Sales Incentive Plan : 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as :

Job Type : This is for a current vacancy

A bit about us

We’re a people-focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion

TELUS’s annual revenue

$4.8 billion

The brand value that TELUS brings

13

Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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