Education :Expérience :Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
- Urban area
- Private sector
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Experience
- Experience an asset
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Other benefits
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week