Position Description :
Do you aspire to excel in a challenging position within a successful organization? CGI's Payroll Service Center is looking for an Operational Efficiency Project Manager.
Based in Montreal, we've been helping Canadian entrepreneurs run their small businesses for over 40 years. We offer all-in-one cloud solutions that simplify payroll and human capital management.
Join our dynamic team and contribute to the success of Canadian businesses.
Take advantage of :
- Numerous career opportunities supported by a professional development plan;
- Public transportation and parking nearby;
- A rewarding relationship with our highly satisfied customers;
- A work environment recognized as one of the most pleasant in the country (Great Place to Work certified).
Your future duties and responsibilities :
The OAC (Optimization and Continuous Improvement) team is responsible for optimizing the Payroll Service Center (PSC) processes in order to continue offering quality service to our customers, while taking into account their constant growth.
Being a Technology Project Manager on the OAC team means :
- acting as the CSP's resource person for projects requiring RPAaS involvement
- Steering technology projects and ensuring that they perform according to the expectations of the mandators
- Act as crisis manager for PSC breakdowns and incidents
- Monitor deployments and coordinate the efforts of these initiatives
- Work in collaboration with various stakeholders to ensure that projects run smoothly.
- Propose initiatives to optimize and improve PSC business processes
- Identify and analyze operational and customer impacts, and make recommendations
- Keep management informed of the progress of all projects
- Represent operations on various internal committees (CRM, telephony, IT maintenance, etc.)
- Support the entire OAC team on specific technological aspects of certain projects.
Required qualifications to be successful in this role :
- University degree in a field related to the position or any other combination of relevant education and experience;
- IT knowledge
- Experience in crisis management
- Knowledge of a project planning tool, banking and payroll;
- Minimum of three years' relevant experience;
- Experience in project management an asset;
- Good organizational, planning and priority management skills;
- Ability to work in a multidisciplinary and Agile environment;
- Change management, communication and writing skills;
- Sense of leadership;
Skills :
- Analytical Thinking
- Customer Service & Support
Operational Efficiency Project Manager
Do you aspire to excel in a challenging position within a successful organization? CGI's Payroll Service Center is looking for an Operational Efficiency Project Manager. Being a Technology Project Manager on the OAC team means :. CSP's resource person for projects requiring RPAaS involvement. Steeri...
Project Manager - Energy Efficiency
We are looking for a Project Manager specializing in Building Mechanical Systems and Energy Efficiency to join our team in Montreal. You will be responsible for managing energy efficiency projects, coordinating technical teams, as well as designing and executing various project files. Entrust us wit...
Project Manager - Energy Efficiency
We are looking for a Project Manager specializing in Building Mechanical Systems and Energy Efficiency to join our team in Montreal. You will be responsible for managing energy efficiency projects, coordinating technical teams, as well as designing and executing various project files. Entrust us wit...
Manager, operational excellence and projects
We’re looking for a Manager, operational excellence and projects, to join our process improvement team. Working with the Director, business intelligence and operational excellence, you will be responsible for supporting and developing the team of operational excellence and project management special...
Project Manager - Energy Efficiency
CSA Group has an immediate opportunity for a Project Manager, Energy Efficiency reporting to the Program Manager, Energy Efficiency and Renewable Energy. A key element of the Project Manager role is to ensure that these processes and procedures are adhered to, and that the timelines of the project a...
Project Manager, Operational Excellence
Reporting to the Senior Manager, Operational Excellence, the Project Manager demonstrates Lean leadership through the application of continuous improvement and problem-solving tools. He is also responsible for analyzing and proposing business solutions to optimize distribution center operational flo...
Project Manager - Energy Efficiency
We are looking for a Project Manager specializing in Building Mechanical Systems and Energy Efficiency to join our team in Montreal. You will be responsible for managing energy efficiency projects, coordinating technical teams, as well as designing and executing various project files. Entrust us wit...
Scrum Master, Coach d'équipe
Vous combinerez les compétences d’un Scrum Master, d’un analyste d’affaires et d’un chef de projet pour mener des projets à bien. Ce rôle hybride requiert une personne capable de combiner harmonieusement les compétences d’un scrum master, d’analyste d’affaires et de gestion de projet pour mener à bi...
Bilingual Scrum Master
Based in the Montreal office, the sought-after Scrum Master will be an essential asset to our team, bringing their expertise to guide teams in adopting effective agile processes. Minimum of 3 years of experience as a Scrum Master. Facilitation and guidance for scrum teams in adoption of agile proces...
Scrum Master senior
Expérience minimale de 10 ans en tant que Scrum Master et 5 dans le. Scrum et des relations entre les. Maitriser les notions de Scrum (rôles, évènements, artefacts);. Certifications Scrum ou autres certification pertinentes;. ...