Clinical Pharmacist Client Advisor Express Scripts Canada

Job Title: Clinical Pharmacist Client Advisor

Location: Mississauga
Employment Type: Full-time

Reason for Vacancy: Replacement

Work Arrangement: Hybrid
Department Name: Clinical Services

Pay Type: Salary

Pay Range: $100000 to $115000 Annually.

Please note that this is a general posting range and offer range will be varied based on relevant experience qualifications skills required and location for this role.

About Us

Express Scripts Canada (ESC) is the leader in health benefits management. Serving over 12 million members we help insurance carriers third party administrators and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. Express Scripts Canada is a wholly owned subsidiary of Express Scripts one of the largest pharmacy benefit management (PBM) companies in North America part of The Cigna Group (NYSE: CI) a global health company. Together we deliver innovative cost-effective solutions that improve access affordability and health outcomes for Canadians

Job Summary:

The primary role of the Clinical Pharmacist Client Advisor is to develop manage and deliver Express Scripts Canada pharmacy benefit management services and addition the Clinical Pharmacist Client Advisor in collaboration with the Account Management team is responsible for building and maintaining key relationships within an assigned client portfolio to understand and anticipate clients needs and expectations. The Clinical Pharmacist Client Advisor provides leadership to the Prior Authorization Program and collaborates with cross-functional committees to deliver high quality and clinically sound products and formularies. The role is responsible for contributing specialized clinical knowledge to the direction of existing and new products.

Key Responsibilities

• Represent Express Scripts Canada in a client facing role as subject matter expert on drug formulary drug trends and clinical programs interact with internal and external customers to provide insights on pharmacy practice drug trends medical advances and legislation

• Provide strategic direction and clinical expertise to guide the implementation communication education and maintenance of clinical programs and formularies

• Serve as clinical thought-leader on the Drug Plan Validation Committee providing knowledge transfer to Express Scripts Canada customers (insurance carriers and third party administrators) on complex clinical topics

• Provide leadership to the Prior Authorization program and review Prior Authorization requests including gathering medical information making coverage decisions and communicating with patients physicians or pharmacists as required

• Ensure accurate thorough and timely documentation of patient status within the operations systems. Comply to ESC policies and procedures to safeguard personal information (PI) and personal health information (PHI).

What Were Looking For:

• Bachelors degree in Pharmacy; license to practice pharmacy in a province of Canada

• Bilingualism (English/French) is considered an asset.

• Minimum of 2 years experience in direct patient care drug evaluation and/or drug information activities

• Knowledge and experience in private/public drug plan reimbursement is required

• Knowledge in specialized areas such as Neurology/Multiple Sclerosis Rheumatology Dermatology Pulmonology Gastroenterology Infectious Diseases Oncology etc.

• Excellent interpersonal skills with demonstrated ability to communicate effectively courteously and tactfully

• Ability to build strong rapport with clients and internal stakeholders

• Effective facilitation and presentation skills

• Superior analytical critical thinking and problem-solving skills

• Demonstrated ability to multi-task and adapt in a dynamic fast-paced work environment

• Team player and ability to work cross-functionally with other departments

• Strong organizational skills proactive and solution-oriented

• Strong working knowledge of MS Office Suite of tools

• Drug database knowledge and experience is considered an asset

Why Join Us

• Competitive compensation benefits and pension plan

• Career development and advancement opportunities

• A culture that celebrates innovation and collaboration

• Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC for certain positions obtaining and maintaining a federal government security clearance is a bona fide occupational requirement.

Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews take notes and score candidates; however all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal posting will be closed on January 14 2026.