ServiceNow Technical Lead

DefinityToronto, ONT, Canada

30+ days ago

Salary

CA$77,700.00–CA$157,000.00 yearly

Job description

Job Description

We are seeking a talented ServiceNow Technical Lead to join our team. As a ServiceNow Technical Lead, your responsibilities will include developing, configuring, and customizing the platform according to business requirements as well as providing direction to the team and business partners. We are seeking a Lead who has experience and an enthusiasm for delivering top-notch software solutions and can act as a Subject Matter Expert on the entire platform. The ideal candidate should possess both independent and collaborative working abilities.

Requirements

Experience supporting the administration, configuration, and development of ServiceNow ITSM Modules
Experience in ServiceNow scripting, design work, technical configuration, and deployment; specifically, the skills to develop on the ServiceNow platform including the creation and / or customization of the core applications such as Incident, Problem and Change, Service Catalog
Experience with Javascript and HTML / HTML 5
Experience with CMDB, Discovery, and SAM Pro
Experience with IntegrationHub and OAuth
Experience with custom and scoped applications
Able to write clean, efficient, and maintainable code
Able to produce clear documentation
Proficiency with unit testing of your own work
Able to mentor junior team members
Experience with Jira and Confluence

Additional Helpful Skills

Experience with software development methodologies such as Agile

Excellent communication and collaboration skills

Capability to work both independently and collaboratively

Bachelor’s degree in math, engineering, information systems, or a related field

Presentation skills to demo your work to the business

Experience in the P&C insurance industry

Sound to advanced knowledge of the business, technical environment, standards, processes, procedures, programming languages and operating systems

Salary range : $77,700 - $157,000

About Us

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles

Company share ownership program

Pension and savings programs, with company-matched RRSP contributions

Paid volunteer days and company matching on charitable donations

Educational resources, tuition assistance, and paid time off to study for exams

Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents

Wellness and recognition programs

Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting .

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).