Actuarial Specialist – Claims Analytics

Work Location:

Montréal Quebec Canada

Hours:

35

Line of Business:

Data & Analytics

Pay Details:

110 600 $/$110600 - 160 000 $/$160000 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Actuarial expert accountable for the soundness of data methodology models and analytical assumptions while delivering priority claims operations initiatives endtoend from currentstate journey mapping to futurestate rewired design valueatstake sizing and deployment of AI models into claims workflows.

This role partners with Claims Operations Product and Technology to enhance workflows build standalone tooling where required and establish controls for safe scalable adoption.

Provide technical leadership within Claims Analytics and contribute to enterprise analytics standards where relevant.

KEY ACCOUNTABILITIES

CUSTOMER

• Develops the communication interpretation application and implementation of actuarial analysis and results to the business.
• Ensure the availability and quality of data used for all actuarial analysis based on a thorough knowledge of the data systems.
• Own endtoend analytical deliverables for claims operations initiatives.
• Develop and operationalize predictive and GenAI use cases across the claims lifecycle including monitoring/measurement of performance and adoption to improve advisor efficiency and customer experience.
• Use a wide range of programing languages (e.g. Python R) and techniques for extracting and preparing data applying statistics and various advanced analytics along with business acumen to extract insights from the big data.
• Visualize insights from the data to tell and illustrate stories that clearly convey the meaning of results to decision-makers and stakeholders at every level of technical understanding.

SHAREHOLDER

• Analytical thought leadership and stay current on developments in data mining and the application of data science.
• Develop and enhance functional procedures including review for actuarial soundness.
• Establish model controls monitoring and meaningful humanintheloop decision points to reduce automation bias and ensure appropriate oversight
• Support risk mitigation and control design for AI use cases in Claims including operational guardrails and exception handling.
• Support implementation of best practices risk mitigation risk controls as well as process policy and procedures for the actuarial/modeling function.
• Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite.
• Quantify value at stake and benefits (productivity cycle time leakage accuracy) and track realized outcomes for deployed use cases.
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience.

EMPLOYEE / TEAM

• Lead crossfunctional delivery squads (Claims Ops SMEs Product Tech Data) to drive from analysis to pilot to scaled implementation.
• Provide daytoday technical guidance to actuarial analysts / data scientists on model design validation and integration readiness.
• Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensures timely communication of issues/points of interest.
• Keep current on emerging trends/ developments and grow knowledge of the business related tools and techniques.
• May supervise other team members / actuarial professionals and/or provide day-to-day work directions where appropriate.
• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
• Lead motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair positive and equitable environment that supports a diverse workforce.

BREADTH & DEPTH

• Demonstrated ability to translate advanced analytics into deployed decision support within Claims operations (workflow integration adoption monitoring).
• Understands the industry competition and the factors that differentiate the organization.
• Integrates knowledge of the enterprise sub-functions or business lines overarching strategy in developing solutions across multiple functions or operations.
• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists.
• Leads cross-functional teams or projects with significant resource requirements risk and / or complexity.
• Uses sophisticated analytical thought to exercise judgement and identify solutions.

EXPERIENCE & EDUCATION

• Undergraduate degree or advanced technical degree preferred (e.g. math physics engineering finance or computer science) Graduates degree preferred with either progressive project work experience or
• 8 years of related experience.
• Fellowship actuarial level is preferred.

Who We Are:

As part of TD Bank Group one of Canadas largest financial institutions at TD Insurance we care for Canadian families making it easy to get the best advice protection and support in their moments of need always.

TD Insurance offers a wide range of products including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet