front desk clerk (except hotel)

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service
• Process money, cheques and credit / debit card payments

Computer and technology knowledge

• Word processing software
• MS Office
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows
• Point of sale system
• Reservation software

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• Will train

Financial benefits

• Bonus
• Durée de l'emploi : Saisonnier
• Langue de travail : Anglais
• Heures de travail : 12 to 40 hours per week