Product Designer

Direct EnergyCalgary, AB, CA

30+ days ago

Job description

Essential Duties / Responsibilities

Adopts a human-centered and iterative design approach, collaborating with teams to transform complex problems into effective design solutions.
Creates comprehensive product design plans using human-centered and design thinking methodologies.
Works effectively with cross-functional teams, partnering with product management and engineering to conceptualize, build, and ship highly usable products that customers love to use.
Produces product design blueprints, illustrated journey maps, and concept designs, product prototypes, empathy maps, and value proposition proposals for the creation and evolution of energy and non-commodity products.
Develops the ability to lead discovery work autonomously, typically with guidance and support from management.
Crafts engaging and user-friendly experiences by leveraging user research, interaction design, and visual design principles.
Competent in user experience design research
Exhibits strong core design skills with an interest in developing and exploring additional skills, such as prototyping, visual design, and data manipulation / visualization)
Translates product strategy into detailed and presentable requirements, prototypes, wireframes, and high-fidelity designs.
Creates product strategy documents that outline business cases, high-level use cases, and technical requirements.
Defines and articulate the vision for product design and user experience.
Other duties as assigned

Working Conditions :

Primarily an office environment.

Some overtime is required as special projects arise.

Some travel

Minimum Requirements :

A post-secondary degree, college diploma, or equivalent years of work experience in product design, UX service design, or a related field

Bachelor’s degree or requirement years of experiences in UX design, design strategy, human interaction, or behavioral science, or related disciplines

Minimum of 5+ years of experience in UX / UI product design or equivalent UX design experience (service design)

A diverse portfolio of work highlighting cutting-edge product design work, demonstrating a deep understanding of customer needs and unique approaches to problem solving.

Proficient in a variety of methods to convey ideas and concepts using various UX / UI collaboration tools; experience in Figma preferred.

Ability to conceptualize and ideate through iterative prototyping, thinking in terms of journeys, not screens.

Understands and can work with core design strategy and service design methods and processes.

Experience working with human-centered design to help a team develop and deliver new products, services, and experiences.

Hands-on experience in designing for a variety of digital touchpoints and non-digital channels.

Confident in presentation skills and building well-structured presentation decks.

Effective in communicating design decisions and rationale to teams.

Experienced with prototyping tools and skills for rapid prototyping.

Develops the ability to influence and advocate for design solutions through storytelling and context setting.

An influencer who values collaboration over their individual ideas, iterates quickly based on data, and delivers recommendations and analysis that effectively communicate the customer experience.

Additional Knowledge, Skills and Abilities :

Teamwork and cross-functional leadership skills

Problem definition and solving skills.

Excellent communication skills : can effectively communicate with internal groups on ideas and resolves issues

Collaborative approach to issues and problems

Ability to manage multiple complex projects simultaneously.

Ability to use good judgment to make recommendations and decisions.

Physical Requirements :

Occasionally requires lifting as appropriate to perform duties and responsibilities.

Position requires employee to work using a laptop / computer screen.