Job Description
Job Description
Salary : About Anchor
Anchor is an award-winning team recognized as one of the leading IT companies in North America. Anchor works with industry-leading vendors to ensure your business is protected and growing smoothly. We take the Enterprise IT experience and provide it to small and medium businesses throughout Saskatchewan.
About the Job
The Implementation Specialist will apply his / her understanding of computer software and hardware to assist the Professional Services Team in ensuring that implementations are completed on time, within budget, and meet client expectations. As part of the Professional Services Team, the Implementation Specialist assists in the onboarding of managed services clients and assists with the implementation of technical systems, software, hardware, or solutions. The Implementation Specialist will be part of the team that test and troubleshoot final system setups and end-user support during and after the implementation process. This position requires project management experience, excellent communication and time management skills, the ability to work with diplomacy, and a positive attitude.
What you bring to the table
Key Accountabilities
Onsite deployment and implementation of technical solutions
Install and deploy networking equipment, endpoint deployment, and wiring equipment
Install and configure appropriate software and functions according to specifications
Assist with managed services onboarding
Manage incoming and outgoing asset inventory of hardware, software, and peripherals for projects.
Install computer hardware, software, systems, and peripherals as required for projects.
Maintain password security, data integrity, and file system security for projects
Adept at learning new products and services to deliver remarkable results consistently.
Provide training and support to client teams to facilitate effective use of new systems or services
Collaborate with all stakeholders to coordinate implementation activities
Respond to help desk tickets, telephone calls, emails, and personnel requests for technical support regarding current projects as needed
Manage project timelines, resources, and budgets to ensure on-time and within-budget delivery
Available to work after hours and weekends as required, including on-call rotation
Transport equipment using a personal vehicle between multiple facilities within an assigned service area, as directed by the manager
Assist team members as needed
Other duties and projects as assigned by the manager
Perks
Join the Anchor team, where your well-being and growth come first. Youll enjoy :
Implementation Specialist • Saskatoon, SK, Canada