Job Description
Reporting to Management and / or Profit Centre Manager, the Material Handler is responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. An attention to detail will ensure the highest level of customer satisfaction.
To experience success in the position, the Material Handler will :
- Provide a professional atmosphere for our customers
- Uphold our core values and ethics with every interaction
- Work safely and effectively as a teammate
- Be comfortable multitasking when assisting teammates at the counter and in the warehouse
- Know how to safely operate a forklift and other material handling equipment
- Be courteous, friendly and build relationships with customers and vendors
Job Duties and Responsibilities
Follow all Health and Safety rules and legislation while performing job functionsLoad and unload trucks, truckloads of pipe 50’ in length, operate forklift and other material handling equipmentReceiving duties include : Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged materialPrint and verify the computer receiving documents and enter material received into the computer systemIdentify special order material and damaged material and store in proper locationNote all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammatePicking, packing, and shipping duties include : Pick material for customer orders, counting and comparing items to the shipping documentationAssemble material and pack appropriately for pick up or shipment to customerComplete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentationInform the Supervisor of any inventory discrepancies and damaged / defective material that would impact customer service levelsMaintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debrisInform Warehouse Supervisor and / or Profit Centre Manager of any safety issues within the warehouseCommunicate with Warehouse Supervisor on product organization in the warehouseAssist teammates in servicing customers at the counterAssist sales teammates in completing any customer requests about product packagingPerform other tasks as requested by the Profit Centre ManagerQualifications
Grade 12 diploma or equivalent; College and / or University degree an assetRough Terrain Forklift Experience an assetA minimum of 3 years of warehouse experienceOutstanding customer service and verbal communication skillsAble to develop comprehensive product knowledgeAbility to learn to safely operate a forklift and any other material handling equipmentPossess a high level of attention to detail and accurately process ordersAble to learn and operate the applicable software system used to process ordersIntermediate math skillsPreferred Skills :
Previous experience with or knowledge of plumbing and building products sold at the Profit CentreExperience using Trend, Eclipse, Word, Excel, and OutlookAdditional Information
Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you :
Great mentors and on-the-job trainingGrowth potential with competitive salary, benefits, and profit sharingA career with a solid, stable company with strong core valuesParticipation in our pension plan with employer contributionsWork-life balance and flex time