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Dispatcher (Night Shift)

Dispatcher (Night Shift)

American Iron and MetalHamilton, Ontario, Canada
30+ days ago
Job description

Description du poste

American Iron & Metal is looking to add a  Dispatcher  to join our growing logistics team. As an AIM dispatcher, the candidate will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced dynamic environment that requires the ability to problem solve and will provide the chance for learning every day. This will be a night shift from 10 : 30pm-7 : 00am

What you're responsible for :

  • Distributing and coordinating customer service calls.
  • Communicating between scale operators, yard operations and drivers.
  • Directing trucks and providing detailed feedback to scale on quality of material.
  • Monitoring driver hours within provincial compliance regulations.
  • Tracking incoming and outgoing orders
  • Ensuring safe operation process and procedures are directed and followed.

Qualifications

To join our team :

  • Previous dispatch experience
  • Proficient in Microsoft office, excel and word
  • Strong professionalism and customer service skills
  • Ability to work independently and objectively
  • Ability to perform at a high level in a high-pressure fast paced environment
  • Ability to adapt to change and multitask
  • Ability to plan efficient routes based off customers pickup requests
  • Organized and detailed oriented

    • Additional Qualification Preferred

  • Minimum 2 years of fleet dispatching experience.
  • Roll-off and Lugger knowledge preferred.
  • Knowledge of border crossing and paperwork processes is an asset.
  • Knowledge of MTO Rules and Regulations.
  • Knowledge of various types of truck and trailer combinations.

    • Informations complémentaires

    What we offer!

  • Competitive salary + annual bonus;
  • AIM Tuition Assistance Program!
  • Vacation, benefits and RRSP matching program
  • 24 / 7 access to virtual health care

    • American Iron & Metal (AIM) inc. is a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest.