Service Technician

Dryer Vent Wizard is the only international franchise company focused exclusively on dryer vent cleaning, repair, installation, maintenance, service, and safety.

We pride ourselves on having hired reliable, customer service-focused technicians who have an eye for detail and an outgoing personality.

As a Dryer Vent Wizard service technician, you are a key member of our team responsible for bringing customer’s dryer vent systems up to code, making them safer and more efficient. You will build customer relationships and uphold our standard of outstanding customer service.

You have strong communication skills and can articulate information to supervisors, employees, and customers professionally. You are self-motivated, thrive in a fast-moving environment, and are able to manage your time effectively to meet deadlines.

Purpose

As a Service Technician, the main responsibility is to provide professional dryer vent cleaning, repair, rerouting, and maintenance services for residential, multi-units, and commercial locations.

Duties

• Present yourself in a professional manner at all times; uphold company image
• Provide the customer with a complete assessment upon arrival at the home
• Professionally service customer’s dryer vent system as indicated by inspection results
• Offer additional applicable products/services based on the inspection results
• Available to answer any questions and provide thorough responses
• Accurately and legibly provide assessment and invoice when applicable
• Clearly define and describe the features and benefits of products/services as requested
• Keep company vehicle and equipment properly serviced, clean, and in good working order/condition

Skills / Qualifications

• Experience in electrical, plumbing, HVAC, construction, carpentry, or handyman work
• Experience and strong comfort level working with tools
• Ability to climb and handle ladders up to 20 feet in height
• Ability to work within constricted spaces such as attics, crawlspace, or closets
• Ability to work on rooftops
• Ability to work independently and problem solve
• Ability to work required business hours and weekends when necessary
• Ability to effectively communicate with customers, management, and team members

Benefits package varies by location.

Compensation: $18.00 - $25.00 per hour

How It All Began

The Dryer Vent Wizard franchise system was founded in 2004 in the Boston area by David Lavalle, who also founded the Mr. Handyman franchise. The idea was born when Lavalle realized the need for a specialist for dryer vents. He had frequently encountered homeowners having dryer vent issues that required an urgent response, but who had no one to look to for service. The issues he commonly saw were the result of dryer vent lint accumulation, blockages, disrepair, or improper venting configurations. With such a great need for dryer vent specialists, the franchise quickly expanded into a successful business specializing in dryer fire prevention and energy savings through vent cleaning, inspection, repair, and maintenance for residential and commercial properties.

Our Growth & Our Future

Dryer Vent Wizard has now grown across the United States and Canada with nearly 120 locally owned and operated franchise locations. These franchise locations, although independently operated, receive national support from our headquarters, located in Irving, TX. Dryer Vent Wizard is a member of the National Fire Protection Association (NFPA) with franchisees across the country working with local fire departments to help raise awareness on how to prevent dryer fires. Dryer Vent Wizard was ranked as a 2014 Forbes Magazine Top 10 Franchise with an investment of under $150k and is on the 2019 Entrepreneur Top 100 Franchises for under $100k list. All of this adds up to a very bright future for Dryer Vent Wizard and its franchisees!

Great people, place, and pay. Everyone is very friendly and willing to help. The hours are flexible and management is very understanding.