Our valued Telecommunications client is actively seeking an Int. Business Systems Analyst to support the post-live SAP SuccessFactors ECT transformation.
Initial 12 month contract, fully remote in Canada
Responsibilities :
- Be the lead on translating business requests into formal business requirements and seeing them through the phases of an agile project to delivery
- Ensuring HR system (core HR, pay, benefits and time) is properly configured and according to legislation, collective agreement, internal polices and / or best practice
- Support daily payroll and time management operations in the area of issue and escalation management, that includes reporting, analyzing and resolving issues
- Perform quality testing in our test and production environments, supporting all changes in your portfolio
- Lead or assist in various projects, system changes and audits.
- Own your relationship with our customers and be the point of contact for their requests
- Collaborate with key stakeholders to support and deliver various programs for our team members, with a slant towards the team member experience
- Support incident / escalation processes to minimize system outage time and exceed the quality of service
- Provide critical business insights and thought leadership
- Build strong relationships across the HR community and represent HR Operations at meetings both internally and externally with vendor partners
- Act as a HRIS subject matter expert and conduct systems analysis including recommendations that drive strategic solutions
- Prioritize the customer experience above all else
- Contribute to a culture of continuous improvement and innovation to drive improved team member experiences
Must have skills :
- 2+ years of Systems Analysis experience with HRIS
- Experience with SAP SuccessFactors Employee Central on ECP (Payroll) or ECT (Time)
Nice to have skills :
- Communication skills in English & French
- Experience building, assigning and tracking testing scenarios
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