Hotel General Manager - Hotel

Description

• Lead day-to-day hotel operations with a focus on service quality, team engagement, and operational efficiency

• Ensure financial targets are met through effective budgeting, forecasting, and cost control

• Foster a welcoming, guest-centric culture across all departments

• Recruit, train, and develop team members, ensuring alignment with brand and service standards

• Maintain compliance with all health, safety, and brand-related standards and audits

• Act as a liaison with brand representatives to ensure alignment with Hilton brand expectations (if applicable)

• Handle guest concerns and feedback with professionalism and compassion

• Champion a flexible and solutions-focused workplace culture

Requirements

• Hilton brand experience strongly preferred (Hampton, Hilton Garden Inn, Home2 Suites, etc.)

• Minimum 3-5 years of hotel leadership experience; previous General Manager or Assistant General Manager role required

• Strong financial acumen and experience managing P&L and KPIs

• Excellent communication, interpersonal, and problem-solving skills

• Demonstrated ability to lead by example with honesty, integrity, and adaptability

• Customer-service driven, with a track record of achieving high guest satisfaction scores

Corporate Culture

• Competitive salary with performance-based incentives

• A collaborative and supportive work culture

• Opportunities for continued growth within a reputable brand family

• The chance to make a measurable impact in a people-focused environment