Office Manager

The Office Manager oversees Human Resource and Office Management functions within all departments, and reports to the Executive Director. Office Manager administers health and welfare benefit plans and assists employees with their insurance and health care claims and benefit packages. This position acts on behalf of the employees to resolve any outstanding problems with insurance providers. Provides support to the Human Resource department as requested by management, which can include, data entry, file maintenance, policy and procedure writing as well as participation in the recruiting process.

Job Duties

• Administer health and welfare plans including enrolments, changes, and terminations
• Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
• Answer all employee questions regarding healthcare and wellness plans
• Perform customer service functions by answering employee requests and questions
• Recommend new policies and procedures to effect company improvements and organizational efficiencies
• Check prospective employee references
• Reconcile benefits statements
• Conduct audits of payroll, benefits or other HR programs and recommend corrective action
• Assist with processing of terminations
• Assist with recruitment and interview process
• Track the status of candidates and respond with follow-up letters at the end of the recruiting process
• Schedule meetings and interviews as requested by the Executive Director
• Make photocopies, fax documents and perform other clerical functions
• File papers and documents into appropriate employee files
• Assist on and prepare correspondence
• Assist with the preparation of the performance review process
• Prepare new employee files
• Perform other duties as assigned

Requirements

Working Conditions

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