Talent.com
FLOFORM
Customer Service RepresentativeFLOFORM • Winnipeg, Manitoba
Customer Service Representative

Customer Service Representative

FLOFORM • Winnipeg, Manitoba
30+ days ago
Job type
  • Full-time
Job description

Description

Position at FloForm Countertops Required immediately, our Local Winnipeg Branch is seeking an In-house Full-Time Customer Service Representative to join the team! FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.Position Summary:The Customer Service Representative is responsible for providing a positive customer experience by qualifying, educating and selling our products lines as well as responding to general inquiries, processing orders, and promoting additional sales. Desired Skills & Experience:
  • High School Diploma with 1-2 years customer service experience
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
  • Ability to solve problems as they arise
  • Clean criminal record
  • Basic mathematical skills
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Excellent verbal and written communication skills
  • Enjoy working in a challenging, fast paced environment
Duties and Responsibilities:
  • Ability to work in a team sales environment
  • Assists customers in person, by email or on the telephone
  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Processes orders and accepts payment from customers made over the telephone or in person
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
  • Assists customer in the selection of product
  • Maintains customer service records
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Participate in inventory
  • Keeps the showroom clean and sets up displays as needed
  • Will also assist with general labour tasks including loading/unloading merchandise, deliveries
  • Other duties as assigned
FLOFORM is proud to offer the successful candidate:
  • Competitive Wages
  • Medical and Dental
  • RRSP Matching
  • Paid Sick Time
FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”
Create a job alert for this search

Customer Service Representative • Winnipeg, Manitoba

Similar jobs

Customer Service Representative

SolutionAir GroupWinnipeg, MB, CA
Full-time

SolutionAir Limited is a North American manufacturer and distributor of semi‑custom rooftop and air‑handling equipment, energy recovery units (RegenCore), and data centre exhaust units (.Our foundi... Show more

 • Promoted

Customer Service Representative - ACX Waverley

AutoCanadaWinnipeg, MB, CA
Full-time

Customer Service Representative.ACX Waverley is proud to be a part of the AutoCanada dealership network.AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operatin... Show more

 • Promoted

Customer Service Representative

Price Industries LimitedWinnipeg, MB, CA
Full-time

SolutionAir Limited, is a North American manufacturer and distributor of semi-custom roof top and air handling equipment, energy recovery units (RegenCore), and data centre exhaust units ( www.Solu... Show more

 • Promoted

Customer Service Representative

U-HaulWinnipeg
Full-time

Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you ... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSt. Andrews, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service Representative

Grupo NORSWinnipeg, MB, CA
Full-time +1

Select how often (in days) to receive an alert:.With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and rep... Show more

 • Promoted

Customer Service Representative for Fast-Paced Environment

FloForm CountertopsWinnipeg, MB, CA
Full-time

Provide outstanding service as a dedicated Customer Service Representative.Manage inquiries, process orders, and enhance customer experiences in a challenging yet rewarding environment.This full-ti... Show more

 • Promoted

Customer Service Representative

BMOWinnipeg, MB, CA
Full-time

Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work... Show more

 • Promoted

Customer Service Representative

The Dufresne GroupWinnipeg, MB, CA
Part-time

Dufresne Furniture and Appliances - Ellice.At Dufresne, our goal is to create destinations for life’s most meaningful shared moments.Our unrelenting passion for hands‑on service, an exceptional sho... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupWinnipeg, MB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Customer Service Representative at Junkluggers

JunkLuggers CanadaWinnipeg, MB, CA
Full-time

Elevate customer satisfaction at Junkluggers as a Customer Service Representative.Enjoy a flexible schedule while earning $21.CAD per hour in this dynamic role.In this position, you will engage wit... Show more

 • Promoted

Customer Service and Sales Representative

David Aplin RecruitingWinnipeg, MB, CA
Full-time

We’re looking for a driven, relationship-focused sales professional to own and grow a customer base through the sale of.Manage and grow a portfolio of customers through daily sales activity (~10 ca... Show more

 • Promoted

Customer Service Representative

Circle KWinnipeg, MB, CA
Full-time

Be among the first 25 applicants.Store 4033372: 1670 Corydon Ave, Winnipeg, Manitoba R3N 0J7.Customer Service Representative.As a Customer Service Representative, you will enjoy.Opportunities for f... Show more

 • Promoted

Customer Service Representative in Storage Sales

Pockit Self StorageWinnipeg
Full-time

Take on a pivotal role at Pockit Self Storage as a Customer Service Representative, specializing in storage sales from Tuesday to Saturday.You will help customers find the perfect storage solution ... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Overnight Customer Service Representative (Motivator) - Winnipeg Refinery District

GoodLife FitnessWinnipeg, MB, CA
Full-time

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)**The Motivator role is critical to the success of our GoodLife Fitness Clubs.A Motivator is typically the *first* Associate a Member or Potential Member ... Show more

 • Promoted

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLCSelkirk, MB, CA
Full-time

At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years.As part of The Boyd Group, we have numerous locations throughout Western and Central... Show more

 • Promoted

Customer Service Representative - Auto Body

Boyd Autobody & GlassSelkirk, MB, CA
Full-time

Boyd Autobody & Glass, part of The Boyd Group, has over 30 years of experience in collision repair across Western and Central Canada.Medical, Prescription Drug, Dental & Vision (effective after 1 m... Show more

 • Promoted

Customer Service Representative

Bank of MontrealWinnipeg, MB, CA
Part-time

Application Deadline:05/27/2026Address:2785 Pembina HighwayJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects.Identifies customer needs and p... Show more

 • Promoted

BMO Customer Service Representative Role

Bank of MontrealWinnipeg, MB, CA
Full-time

Elevate your career with BMO as a Customer Service Representative, delivering outstanding banking experiences.Engage with customers, providing insightful financial solutions and excellent service a... Show more