Local HVAC Contractor is looking for an HVAC Service and Operations Manager to manage and oversee the daily operations of the service department.
Essential Job duties :
- Oversee and manage the daily operation of the service department
- Promote a positive workplace culture
- Providing leadership and direction to the team, with training and evaluation of job performance
- Quality assurance of all service reports (auditing for quality and consistency)
- Support technicians in the field with estimating, questions and customer needs
- Scheduling for service & maintenance
- Manage service projects and maintenance agreements. Effectively price and recommend maintenance programs.
- Working with the management team regarding profitability and P&L
- Ensure cost-effective and efficient use of equipment, tools, and materials while ensuring efficient field operations
- Ensure completion of job tickets
- Fostering excellent relationships and communication with customers and resolving issues
- Provide quotes for repairs or installations of HVAC systems
Job Title : HVAC Service and Operations Manager
Compensation : $80,000 - $130,000 annually
Work Schedule : Monday to Friday, Full-Time
Benefits :
Medical and Dental insuranceLife insuranceCritical illness insurancePaid vacation11 paid holidaysRRSP with company match programCompany PhoneVehicle allowanceJob Requirements :
5 + years of formal management experienceContinues improvement mindsetP&L experienceDirect experience working with customers and problem-solvingAbility to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and riskStrong leadership skillsStrong communication skills - both written and oralExperience using modern technologyMicrosoft Office SuiteCustomer Database experienceQuickBooksHVAC industry experience desired but not requiredBachelor's degree or higher education in Engineer, Business Administration or similar vocation desiredValid driver's license and insurable driving recordWe are an Equal Opportunity Employer
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