Customer Service Representative

Description

The Customer Service / Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing product information, processing orders, and proactively reaching out to existing and potential clients to promote products or services. The ideal candidate is a strong communicator with a customer-first mindset, capable of building relationships, resolving issues efficiently, and identifying sales opportunities.

Pay : $50,000-55,000 / year

As a Customer Service / Inside Sales Representative with us, the minimum responsibilities are :

• In office 5 days a week 8-5 working with sales team
• Sourcing new business opportunities
• Enter intelligence gathered into our ARES and Trux systems for future follow up.
• Working with operations and administrative staff in a team environment but must be capable of working independently.
• Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
• Work with sales team to call on all sales campaigns / promotions, new service launch and other sales related initiatives

What We Need From You :

What You’ll Get From Us :

With competitive base salary, and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.