The Opportunity : To successfully set and prepare banquet floor for meetings and functions as specified by event contracts resumes and supervisors in a congenial friendly helpful and efficient manner.
In this role youll get to :
- Have complete knowledge of the hotels events services and facilities..
- Ensure prompt and courteous service is extended both internal and external customers..
- Maintain an orderly working environment inform manager of any deficiencies.
- To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
- To refresh rooms as assigned by your manager or supervisor.
- To set up and tear down meeting rooms according to the predetermined standards of the department and hotel and direction of your manager.
- To ensure guest service excels at all times.
- To ensure guests needs and requirements are carried out with a helpful and timely manner.
- To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
- To transport all equipment and store in the appropriate storage rooms in a safe manner.
- Understand and carry out duties according to all banquet event orders and the instructions for each event..
- Understand all hotel and guests functions to be able to answer any questions made by any guests..
- To clean banquet rooms vacuum mop and dust as instructed.
- Ensure fire exits are clean and free of obstructions.
Physical Aspects of Position include but are not limited to the following :
Constant standing and walking throughout shiftFrequent lifting and carrying up to 50 lbsConstant kneeling pushing pulling liftingFrequent ascending or descending ladders stairs and rampsQualifications :
What you need to succeed :
Teamwork approach to all duties and helpful attitude with coworkersEfficient and effective approach to completing all tasksFluency in English (written and verbal) a mustPrevious experience in banquets in a hotel is preferredMust be able to lift and transport heavy equipmentMust be able to follow instructions and understand set up diagramsExcellent problem solving skills requiredMust provide a positive and professional demeanorAt Fairmont Royal York we embrace an onsite work philosophy inviting you to join us in our Toronto hotel five days a week. Here its more than just work; its about nurturing the peoplecentered culture we hold dear. Come be a part of it!
Remote Work : Employment Type :
Parttime