customer information service representative - retail

Tasks

• Develop communication strategies
• Implement communication strategies and programs
• Publicize activities, workshops, meetings and other events for fundraising or information purposes
• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Co-ordinate special publicity events and promotions
• Conduct public opinion and attitude surveys
• Gather, research and prepare communications material
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Reliability
• Judgement
• Dependability
• Honesty

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning

Employment terms options

• Day
• Weekend
• Overtime required
• Overtime available
• Work Term : Permanent
• Work Language : English
• Hours : 32 to 44 hours per week