Associate, Office Administration

Associate, Office Administration

Jan 20, 2026 Location:

Calgary, AB, CA

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

• Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
• Empowered with a sense of accountability and autonomy to take ownership of their work.
• Treated with respect and act with integrity by putting clients, colleagues, and community first.
• Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

ASSOCIATE, OFFICE ADMINISTRATION

This important and highly visible role provides reception and administrative support to the business with a focus on the coordination of incoming calls, visitors, and deliveries. As part of the Office Administration team, they will participate in a rotation of tasks and projects including opening and closing duties, updating and circulating various staff lists for the office, acting as a liaison for various vendors and other projects to support the business as required.

This is an excellent opportunity to meet and interact with clients and other insurance professionals while gaining a thorough understanding of the business.

LOCATION AND STATUS

• Calgary, AB
• Full-time permanent

QUALIFICATIONS

• 1+ years of administrative and receptionist experience, insurance industry experience is an asset
• Post-secondary certificate, diploma, degree in business administration is an asset
• Confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners, copiers, and fax machines

VALUES & COMPETENCIES

• High degree of professionalism and integrity
• Team player with great communication skills
• Flexible and adaptable with proven problem-solving skills
• Works well independently as well as on a team
• Solution focused with a positive attitude
• Committed to excellence in customer service and builds strong relationships at all levels
• Demonstrated accountability and reliability in the quality and timeliness of work
• Critical thinker with attention to details

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.