Analyst - IT Support
Energy Safety CanadaNisku, AB, CABe a part of building a stronger, safer workforce!
As the national safety association for the oil and gas industry we advocate for worker health and safety .
Everything we do is guided by our values : trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day.
What is the opportunity :
Reporting to the Manager Infrastructure, IT, the IT Support Analyst assists with maintaining the end user facing environment for Energy Safety Canada. This position is responsible for in-person and remote IT support for Energy Safety Canada’s staff.
What will you do :
- Provide front line support for staff at Energy Safety Canada to resolve issues and questions related to end user hardware, software, and peripherals.
- Responsible for the management of all end user computing devices including patching, firmware updates, and remote management
- Responsible for user account management including but not limited to : onboarding, permissions, changes, terminations, offboarding
- Managing incidents and requests in ITSM system including documenting knowledge base articles for end users and IT technical staff
- Supporting classroom and meeting room A / V systems including web conferencing solutions
- Other duties as required
What you need to succeed :
What’s in it for you :
Energy Safety Canada is committed to building a talented and diverse workforce which creates an environment that supports diversity, equity and inclusion. We encourage all qualified candidates to apply.
Ready to make a difference? !
Energy Safety Canada thanks all applicants for their interest; however, only those selected for an interview will be contacted.