Content Claims Specialist - Field

We are currently recruiting for a Content Claims Specialist - Field  to join our team in Kelowna, British Columbia , Canada . The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations :

• With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company's property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s / claimant's total loss contents, which are most commonly caused by theft, water, fire and other perils.
• Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
• Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily / weekly basis) assigned new claim files.
• edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked / time spent per task as well as fulfilling all of their required administrative job duties.