Sales Associate

THE ORGANIZATION : At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.THE POSITION : Events East Group is now inviting applications for the position of Sales Associate with our Sales team.Reporting to the Director of Sales, the Sales Associate is responsible for sales team administrative support as required across various markets to contribute to securing conferences and events. This position is also responsible for contributing to the team sales goal by booking new and reoccurring events with one hundred-fifty (150) or less expected attendees.This permanent, salaried position will operate in the Halifax Convention Centre offices.

Responsibilities

THE DUTIES AND RESPONSIBILITIES : Operations : Support the mission of the Halifax Convention Centre Customer Service Vision ensuring clear communication with internal teams and clients are supported through their customer journey.Represent Halifax Convention Centre in a positive, professional manner with clients, guests and external partners.Respond to all client requests and communications with a pleasant demeanor ensuring accuracy of information and client needs are met.Develop relationships with event management and operations team to support a positive client experience.Ensure all event details gathered during the sales process are communicated to teams supporting a smooth transition to event execution.Communicate client site visits in a timely manner to all teams via the HCC Site Inspection Distribution List in Outlook.Manage special projects for the team as required including facilitation of our client appreciation program.Conduct and communicate client site inspections and engage team members including Encore when appropriate.Achieve annual performance goals to contribute to the organizations overarching targets for events and delegates hosted.Actively participate in team meetings, projects, and internal committees as assigned.Participate actively in all training and development initiatives.Support adoption of new technologies and technical skills as they are introduced to the department.Support the adoption of new projects as they are introduced to the department.Other duties as required.Administration : Support sales team members with efficient and accurate preparation of proposals, contracts and addendums.Follow up on event deposits to ensure they are received on time.Respond within 24 hours to incoming inquiries via phone or the website.Book inquiries for events with one hundred fifty (150) or less expected attendees including booking space, client follow-up, site inspection and contract preparation.Log sales activity and client communication in Ungerboeck.

Qualifications

Education and Experience : Preference for Business or Hospitality Degree or Diploma1-2 years of experience in a comparable industry position.Strong communication and computer skills.Ability to manage multiple priorities and prioritize tasks with ease.Physical Demands : Sitting for extended periods of time working on a computer.Other physical demands as required.

About Events East

Events East Group is a special purpose government agency that manages and operates the Halifax Convention Centre and Scotiabank Centre. We are an impact-focused organization known for attracting and hosting the best events in the region, generating economic impact, and driving community vibrancy. We were created as part of a government partnership between the Province of Nova Scotia and Halifax Regional Municipality (HRM) and we work in collaboration with them to manage our business in a responsible and transparent manner.MISSION : WE CONNECT THE WORLD TO NOVA SCOTIA BY CREATING MEMORABLE EVENT EXPERIENCES.VISION : OUR PEOPLE AND OUR COMMUNITY MAKE US THE FAVOURED EVENT DESTINATION FOR OUR GUESTS.

Other Information

THE PERKS AND BENEFITS : 3 weeks of vacation startingSick and personal daysEmployee and Family Assistance Program (EFAP) available through Telus HealthDiscountsFree counselling servicesResources available for personal life needsMedical & Dental benefits through Medavie BlueCross as soon as you start!Short Term Illness (STI) and Long-Term Disability (LTD)Participation in the Province of Nova Scotia Public Service Superannuation Plan13 paid holidays or Time in Lieu for working on the holidayPaid bereavement leaveDiscounted transit bus pass through SmartTrip (if pre-requirements are met)Discounted gym membership at Goodlife FitnessEvents East is committed to a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Indigenous persons, and persons from the 2SLGBTQIA+ community. We encourage applicants to self-identify.During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the Recruiter when selected.TO APPLY : Apply via Career Beacon.APPLICATION DEADLINE : Applications will be reviewed as they are received until the position is filled.We thank all applicants for their interest, however only those selected for an interview will be contacted.For further information, please visit our website at www.eventseast.com