Software / Systems Analyst

Job Description

The Software / System Analyst will be part of the team that has been established to accelerate the technical evolution and support of our Actuaries around the world. We are looking for someone with strong analytical and solid collaborative skills to support the enhancement requirements, non-production and production processes and fixes of the application. The candidate must have strong interpersonal skills to work with stakeholders and support teams across the globe.

Requirements :

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course
• Minimum of 2 years of experience with the following : ETL (e.g. Informatica), Scheduling Automation (e.g. CA, CTRL-M), SQL (e.g. Databases, MS SQL), Reporting (e.g. Qlikview)
• Experience in operations management & vendor management, working with stakeholders and support teams across the globe
• Excellent analytical, problem solving, and solutioning skills
• Knowledge and application of change & release management, ITIL4 & project management
• Familiarity with agile principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
• Understanding of software development lifecycle
• Collaborative attitude, willingness to work with team members; able to coach, share skills and methods
• Good verbal and written communication ; able to effectively articulate technical vision, possibilities, and outcomes
• Good organizational, multi-tasking and time management skills
• Strong management drive to ensure you meet defined service targets and Service Level Agreements
• Ability to maintain the highest level of ethical conduct in safeguarding sensitive, confidential, financial, HR company information
• Exposure to and basic understanding of business intelligence systems, dashboard reporting, and analytical reporting
• Exposure to and basic understanding of collaboration tools like Teams, JIRA, Confluence
• Ability to code or exposure in Python scripting, Windows Powershell

Working Arrangement :   Hybrid, Rotational Shift