Product Owner, Digital Platforms

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Our growing Digital Platforms team is looking for a Product Owner !

The Product Owner leads the development efforts of a multi-disciplinary team of UX / UI, content, SEO and web developers by outlining and prioritising work based on business value.

The Product Owner will work closely with strategic Product Managers and Senior Product Owners to execute product strategies and roadmaps focused on enhancing the non-transactional shopping journey and digital experiences for our websites.

Workplace : Montreal, Toronto, St John's

What you’ll do :

Be the primary contact for the delivery team for information, work prioritization and decision making.

Responsible for aligning with Product Managers and Senior Product Owners on common strategies and managing cross team dependencies.

Partner and coordinate with web development, design, marketing, and other teams to prioritize, define, and execute product enhancements.

Lead, plan, and track the product through all phases of the lifecycle from project inception to market introduction.

Partner with teams and managers to gather requirements and facilitate projects.

Responsible for managing inter-project priority conflicts / Small requests and production defects.

Responsible for approving bi-monthly releases and ensuring a high level of quality by performing quality assurance testing.

Prepare user stories and manage the backlog, creating value for both the business and our representatives.

Ensure planning, facilitate demos, and participate in committees and retrospectives.

Ensure that products create a high level of engagement and exceed customer expectations.

Ensure delivery of products according to roadmaps.

Contribute to and may participate in steering / steering committees to provide status on ongoing projects, small requests, and production defects.

What you’ll bring :

Bachelor's degree in IT management, or any equivalent combination of education and experience.

5 years of experience of product management or product owner or equivalent experience for websites.

Experience and practical knowledge of applying Agile methodologies and processes.

Experience using project management tools such as Jira, and Confluence

Knowledgeable in CMS technologies (e.g. Craft, Drupal, AEM).

Excellent problem-solving skills to analyze options, understand trade-offs and arrive at the best solution.

CSPO or PSPO certified.

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

No Canadian work experience required however must be eligible to work in Canada.

You are :

You managed digital platforms teams using agile methodologies and have a proven track record of delivering digital projects.

Proven skills in project planning and management.

Ability to lead a team, facilitate scrums and conduct prioritization workshops.

Passionate about the user experience and a strong focus on operational efficiency.

Ability to influence others and excel at developing and maintaining relationships.

Positive, creative, analytical, and curious.

An excellent communicator, both in written and verbal form, with the ability to present to large audiences and lead group activities.

Capable of prioritizing and managing your time and priorities simultaneously in a fast-paced, time-sensitive, results-oriented environment.

LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

including background checks, internal candidates, and eligibility to work in Canada.