Front of House Manager

Overview

Front of House (FOH) Manager – Boston Pizza Banff

The Front of House Manager at Boston Pizza Banff plays a key leadership role in supporting the General Manager with the restaurant’s day-to-day operations. This position is responsible for helping lead, train, develop, schedule, and support our Front of House team while ensuring high standards of service and performance are consistently met.

Our FOH Manager helps create an environment where both guests and team members feel welcomed, supported, and valued from the moment they walk through the door. In a fast-paced, high-volume Banff location, this role requires strong leadership, clear communication, and the ability to lead by example on the floor.

At Boston Pizza Banff, we believe a great guest experience starts with a strong team culture. The FOH Manager is expected to champion a fun, respectful, and safe workplace, support team growth and accountability, and contribute positively to a collaborative and energetic work environment.

If you’re a confident leader who thrives in hospitality, enjoys developing people, and takes pride in delivering memorable guest experiences, this is an exciting opportunity to join our team.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 60 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

CAD $20.00/Hr.

Max

CAD $24.00/Hr.