Private Cloud SRE

The Private Cloud SRE L3 position sits within Client Enterprise Computing organization. This role supports cloud and container-based infrastructure in a high-availability, globally distributed environment. As a member of the global L3 team, you will provide advanced technical support, participate in on-call rotations, and collaborate with engineering teams on performance, testing, and automation.

Key Responsibilities :

• Provide L3 support for Client private cloud infrastructure and participate in on-call rotation.
• Collaborate with internal engineering teams to test and validate software releases, upgrades, and infrastructure changes.
• Drive process improvements including automation, scripting, documentation, and incident management.
• Assist in the development of capacity planning, performance monitoring, and alerting solutions.
• Coordinate closely with L2 teams and global L3 peers to ensure consistent support across regions.
• Champion operational excellence through robust change, incident, and problem management practices.

Required Qualifications :

Preferred / Nice-to-Have Skills :

Soft Skills :

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