Company Description
Fairmont Château Laurier is the iconic hotel of Ottawa - Canada’s capital city. Built in the age of grandeur, Ottawa’s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château.
A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.
What is in it for you :
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
Job Description
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following :
- Consistently offer professional, friendly and engaging service
- Assist Food & Beverage Servers in all aspects of the dining experience
- Assist guests regarding menu items in an informative and helpful way
- Ensure the proper set up of all side stations in the outlet
- Run food orders and replenish product offerings
- Greet, acknowledge and provide assistance to guests
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
- Previous experience in a similar environment
- Smart Serve Certification
- Excellent communication and organizational skills
- Fluent in both official languages
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Physical Aspects of Position (include but are not limited to) :
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 40 lbs.
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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