IT Specialist

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you will be one of the pioneers shaping this transformation.

As a member of our IT team, you will establish proper standards and practices across the company and contribute to the growth of RideCo’s industry-leading ride-sharing platform, the company, and its offices.

The ideal candidate must possess a sound grasp of Information Technology, System Administration, and Network Engineering principles. They will leverage their ability to understand a wide variety of technical requirements and translate them directly into actionable decisions. They will thrive in a small-team environment, moving at a fast pace, where every team member contributes solutions that deliver a meaningful impact to our employees and the company.

Your day-to-day responsibilities will include :

• Maintaining IT best practices that ensure all hardware is managed by corporate policies and a centralized management system (e.g Active Directory) within a mixed OS environment (Windows, Linux, Mac).
• Identifying and procuring needed hardware and software for new and existing employees while minimizing costs and sticking to a budget.
• Configuring company hardware and software in a repeatable and consistent way that ensures maximum security and safety of our employees and company’s data.
• Troubleshooting and fixing problems with company hardware and software, or managing relationships with external vendors who can.
• Building out and maintaining the company's corporate network in a secure and scalable manner. Including subnetting, network isolation, WiFi, VPNs, SSL, intrusion detection, etc.
• Ensuring compliance to company-wide information security policies. Including password management, proper hardware and software usage, peripheral usage, etc.
• Managing internal and cloud-based company-owned services (web applications, servers, databases, tools, etc) by keeping them up to date, secure, and performing nominally.
• Managing third-party cloud-based services, including licenses, configuration, and access controls (Dropbox, G Suite, Salesforce, etc).
• Managing backups and ensuring a regular backup schedule of core company assets using a mix of intermediate and full backups.
• Maintaining a Mobile Device Management solution and policies for the company’s mobile assets.
• Maintaining an up-to-date inventory of all company assets.
• Occasional off-hours work to deploy, fix, or troubleshoot systems.
• Providing guidance for overall IT direction and policies.
• Performing security reviews with the IT team.
• Other duties / projects as assigned.

Your Playground / What You’ll Learn :

At RideCo you’ll get a chance to play, learn and build with the following tools and technologies, and as part of a team that is the world’s foremost innovator in on-demand transit software.

Qualifications and Experience :

Requirements :

Preferred :

Compensation and Benefits :