Service Designer

Our Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead in analyzing and implementing user feedback, as well as supporting teams that are responsible for developing user interfaces.

This role is Remote. The Resource must reside in Canada.

• Experience using human-centred design approach (UX, customer experience, service design, interaction design, etc.)

• Experience planning, conducting, analyzing and researching to understand user needs and goals.

• Experience analyzing research data and presenting findings in diverse ways.

• Experience with prototypes in different media across digital and physical channels.

• Experience moving through projects, shifting focus from small details to understanding the whole system and the relationship between them.

• Experience facilitating and leading co-design workshops .

• Experience creating journey maps and service blueprints or other visual representations of user needs.

#J-18808-Ljbffr