Why is the role important :
In this role you’ll be an expert on all things Optical. We are looking for someone who strives to curate a personalized experience for our customers that fulfills their unique needs. While doing so, you’ll partner with our amazing team who work collaboratively in creating a brand that values quality, and affordability . Our ideal candidate is someone who is keen on helping Canadians Live Life Well by embodying our Core Values- Care, Ownership, Respect and Excellence.
The Optical market is evolving, and Loblaw has bold ambitions to continue to grow with it. Each of our 181 Optical clinics, conveniently located in our grocery stores, plays an important role in servicing our customers. By offering ease and convenience of a one-stop-shop we provide amazing service, incredible product quality and industry-leading value supported by the world-class PC Optimum program. We are on a mission to deliver affordable, high-quality eyewear to more Canadians
What you'll do :
Deliver exceptional experience and build a rapport with customers.
Inspire the team to provide best in class customer service by leading by example.
Be an eye wear on the floor.
Take measurements, fit, adjust, repair & dispense eyeglasses, contact lenses and specialty eyewear with a focus on customer happiness.
Simplify and communicate optical terminology to our customers
Handle store operations in the absence of the Manager.
Order and receive product daily
Commitment to promoting a workplace of inclusiveness and belonging
What you bring :
Provincially licensed within the jurisdiction and a minimum of 1-year Optical experience
Management experience is an asset
Knowledge of MS Office Suite
Highly organized, diligent, with strong time management capabilities
Enthusiastic and concise communication to meet & exceed customer expectations
A love for fashion, eyewear, and the retail industry