Description
Position at Dynacare Job Posting : Director, Operations - Manitoba Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and . Are YOU our next Director, Operations?
Reporting to the Vice President, Operations the Director, Laboratory Operations, Winnipeg shall manage all operational aspects of the Winnipeg Operations with a focus on supporting Dynacare’s goal to become the preferred provider of biomedical laboratory services and solutions in the region. Provide leadership, development, management and continuous improvement of the Winnipeg Laboratory Operations (Testing and Collection Services). Why Dynacare is an amazing place for YOU :
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference :
Manage the Laboratory Operations, Winnipeg for optimal performance by providing leadership, coaching, mentoring and role modeling desired operational excellence behaviorsDevelop, coach and provide leadership to S2 direct reportsProvide cross-functional support and leadership within the Winnipeg operations as appropriateProvide input to the Vice President, Operations’ strategic and operational plans and directionsA member of the national operations leadership teamDevelop, implement and review a 1 to 2 year business plan within the context of the divisional planAssess competition, market opportunities and threats, recommend appropriate plans and implement actionsEnsure the delivery of optimal results against appropriate performance metrics (systems, processes, procedures and activities)Establish, monitor, measure and report key performance metricsStrategically plan and identify the necessary budget requirements, and the provision of excellent TAT resulting while maintaining high quality standards and optimal human resourcesDevelop, implement and review an optimal organization design, including alignment of positions, accountabilities, authorities, people and alignment of tasks and deliverablesDevelop and nurture a culture of safety, quality, service, performance, innovation, fairness and consistencyDevelop, implement, review processes ensuring compliance to policies, standards, regulatory and Dynacare requirements.What YOU bring to the role :
In depth knowledge of laboratory operations, processes, key drivers and continuous improvement methodologiesKnowledge of external factors that impact operationsPrior customer service experience preferredOperation and Financial management skillsKnowledge of Lean or Six Sigma and Quality Management SystemsKnowledge of scientific and technical functioning of Laboratory OperationsUniversity degree or College diploma in a related field7 to 10 years of related experienceTechnical Skills & Abilities :
Capability to develop and implement 1 to 2 year business plansCapability to understand the scientific and technical functioning of the Laboratory OperationsCapability to develop, implement or improve the Laboratory OperationsProject governance and project management; implementation of continuous improvement initiativesCapability to review, develop, implement and monitor organization design at functional levelSocial Process Skills :
Cross-functional team management and team building, providing proven ability to form, build, and manage effective teamsAbility to work in a multi-functional team environment with rapidly changing prioritiesExcellent written, verbal communications and presentations skillsStrong interpersonal, organizational and leadership skills including effective conflict management and change managementStrong analytical and systematic thinking skillsAbility to effectively lead, manage and participate in CFAA environment in support of corporate goals and objectivesDirect Reports :
Manager, Operations – Chemistry, Hematology and Specimen ProcessingManager, Operations - Pathology / Microbiology / Molecular MicrobiologyManager, Laboratory and Health Services Centre (3)Internal :
Liaise with all departments and staff to effect resolution of client inquiriesReview customer complaints and implements corrective action as appropriateReports all unresolved complaints to the Vice President, OperationsFrequent contact with direct and indirect subordinatesExternal :
Contact with vendors, suppliers and clientsPassionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
