Automotive Service Assistant

Join the Volvo Cars Lakeridge Team as a Service Coordinator (Pathway to Junior Service Advisor)

If yes, here's your chance to grow with a brand that's as passionate about people as it is about cars.

We're seeking an energetic Service Coordinator to be the friendly first point of contact within our service department - with a clear path to becoming a Junior Service Advisor

Job Responsibilities

• Greet customers promptly and professionally as they arrive in the service drive.
• Assist with vehicle check-in, including recording customer concerns, inspecting vehicle for damage, confirming appointments, and gathering required information.
• Keep the service drive clear, organized, and safe for customers and staff. Including organizing tires during tire season.
• Coordinate customer transportation needs, including arranging and inspecting loaner vehicles before and after use.
• Ensure all loaner vehicles are clean, fueled, and ready for customer use.
• Assist in explaining basic service processes to customers and directing them to their assigned service advisor.
• Maintain accurate records and documentation related to customer vehicles and loaner car usage.
• Run vehicles through car wash and light interior cleaning of customers cars before returning it to them after service work.
• Support service advisors and management with various administrative and operational tasks as needed.
• Deliver a positive, customer-focused experience aligned with dealership standards.

Job Skills & Qualifications

Why You'll Love it Here

Apply today and drive your future forward with Volvo Cars Lakeridge!

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

Job Type : Full-time

Experience :

Licence / Certification :

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