Team Member

Job Description

Job Description

JOB DESCRIPTION

Main Duties :

 Accept food and beverage orders and process payments.

 Prepare food and beverage orders, while ensuring quality standards are met.

 Use proper procedures to ensure the accuracy of every order.

 Support speed of service targets by working quickly and efficiently to fill orders and meet guests’ needs.

 Execute service recovery for any guest complaints or concerns by making it right with the guest, regardless

of involvement in the issue.

REQUIREMENTS

ABOUT THE COMPANY

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

Our core values

While working for a family run business. It is important to have aligned core values. Our core values are

as follows

1. QUALITY – we serve fresh food, fast, every day. Maintaining a high quality of food will ensure

our guests come back and our business is profitable.

2. RESPECT – we respect and value every person that walks into our building, guests and team

members. Be kind and treat others as you would wish to be treated.

3. WORK-LIFE BALANCE – Treat everyone with respect and we want everyone to have fun!

4. CONTINUOUSLY TEACHING – learning is not a one-time event. Continuous training is

important because we all forget.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.