Coach Community & Customer Advisor

Overview

We’re a fast‑growing, technology‑driven coaching company on a mission to elevate employee engagement by providing accessible professional coaching to every employee via our app.

Coaching Community & Customer Advisor

Role reports to CoFounder & Head Coach, Caitlin Foley.

What you’ll be doing day‑to‑day

• Community engagement : Lead efforts to unite our coaching community, organizing webinars and events to foster connection and collaboration. Regularly create new content to engage with our community.
• Sama best practices : Ensure that the coach community is well‑informed of new features, adopting best practices aligned with Sama’s mission.
• Develop offers : develop workshops, webinars, training and other initiatives, leveraging the coaches’ experience and expertise.
• Liaise with the growth team : Collaborate with the growth team to develop strategies to introduce new products to our clients. Execute these strategies by coordinating with coaches.
• Data‑driven growth : Use data and analytics to monitor usage, coach performance, and trends. Proactively develop strategies to increase engagement and maintain high performance.
• Cross‑functional collaboration : Share insights across Marketing, Product, and Sales to drive product development and growth opportunities.

Requirements

Benefits

Why join us

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