Practice Coach II / Clinic Manager - Fixed Term

Our FYidoctors - Leduc - 50th Street clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Practice Coach II.

The Practice Coach will be responsible for coaching staff on processes, programs, and product, as well as for education. The Practice Coach will also become fully cross-trained so they can assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and / or customer service specialist. This position is a full-time, fixed-term role working 40 hours per week, from March 2nd, 2026 until June 30th, 2026. Our clinic is open Monday to Saturday. What Do You Bring

• College degree or equivalent experience
• Previous experience in customer service and retail preferred
• Two to four years management / supervisory experience
• Demonstrated skills in coaching and advising staff
• A proven track record of delivering the organization’s results through people
• General PC knowledge including Microsoft Office (Word, PowerPoint, Excel and Outlook)
• Strong leadership skills
• Comprehensive knowledge from operations, processes, and business implications
• Excellent organizational and time management skills
• Ability to respond quickly to changing priorities
• Excellent oral and written communication skills
• Strong influencing and negotiating skills
• Knowledge of current optical theory and merchandise is an asset
• Commitment to maintaining service and quality initiatives

What Will You Be Doing?

How You’ll Benefit

Why You Should Join Us :

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it. At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.