A leading AI communications platform is seeking an AI Optimization Support Engineer in Kitchener, Ontario. You will be the technical bridge between AI deployments and operational efficiency, managing escalated issues and optimizing AI performance. Ideal candidates will have over 4 years of experience in technical support for complex SaaS or AI products, combined with strong problem-solving skills and effective communication abilities. Join a team that values collaboration and continuous improvement.
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AI Optimization Support Engineer • Kitchener, Region of Waterloo, CA