Shuttle Driver

Job Description

Job Description

THE OPPORTUNITY:

SHUTTLE DRIVER

REPORTS TO FRONT OFFICE MANAGER

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE HOTEL:

The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

Exactly Like Nothing Else

For over a century, The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection has welcomed travelers to an exquisite stay in New Brunswick. Located in historic St. Andrews, voted as Canada's top destination by USA Today, the resort is unique in its offerings: an idyllic seaside town with locally authentic dining & shops, the region's warmest swimming at Katy's Cove beach and award-winning whale watching, all at our doorstep. Featuring 233 luxury Guestrooms, five dining outlets, an award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime hospitality.

Under the stewardship of InnVest, Canada's largest owner & operator of hotels, significant investments are currently underway including a thoughtful reimagining of all Guestrooms, restaurants & public spaces as well as the construction of a new Nordic Spa, supporting our year-round offerings. Since 1889, The Algonquin has led the way for Canadian resort innovation - join us as we embark on our second century of authentic Maritimes hospitality.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

THE ROLE:

As a Shuttle Driver you will be responsible for ensuring the safe and timely transportation of our guests. Your role involves operating one of our vehicles - transporting arriving and departing guests between the resort and local airports; operating shuttles between our resort and golf course or to local events and attractions; while adhering to all safety regulations and traffic laws and following designated routes. You will provide a friendly and professional atmosphere, contribute to a wonderful guest experience.

ACTIVITIES:

The duties and responsibilities for the shuttle driver include, but are not limited to the following:

• Respond to all guest inquiries consistently offering professional, friendly and engaging service
• Remain current on all information relevant to local and hotel services and offerings in order to appropriately respond to guest enquiries.
• Understand the importance of being punctual and reliable, ensuring timely pickups and drop-offs for guests to reach their destinations promptly
• Be aware of the local area, different routes, activities, landmarks, and be able to promote the local and resort offerings.
• Varied availability, including early morning and late-night pickups and drop-offs. Overnight stays at hotel between drop-offs and pickups on occasion.
• Ensuring the safety of passengers by adhering to traffic rules and regulations
• Being an ambassador for St Andrews and surrounding areas
• Required to assist the bell team with duties as needed

  COMPETENCIES WE ARE SEEKING:

  • Previous customer service experience required
  • Previous resort hotel experience an asset
  • Second language preferred
  • Knowledge of the local area preferred.
  • Must have a valid driver's license, with a clean drivers abstract
  • As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work.
  • Able to lift of carry 50lbs or more