Senior Accounts Receivable Representative

Description

Major Job Functions :

• Customer Centricity
• Works with a diverse group of customers both internal and external to Finning to Ensure common goals are achieved with them
• Ensure problems are identified and resolved within the organization with regards to aged accounts receivable >

60 days

• Leads meetings to resolve issues with both internal and external Customers while building strong working relationships
• Work with internal and external customers to receive payment timely and achieve collection targets
• Works with Customers to get transactions processed in Customers’ system and payments made to Finning
• Accountable for processing and collecting $30M per month of accounts receivables.
• Process development
• Ensure manual processes are streamlined with invoice entry into customer portals
• Identify and resolve process gaps with both internal and external customers
• Strong working knowledge of both our system and associated processes and our customers’ systems and process to identify opportunities to streamline work flow between our two businesses.
• Engage internal and external partners when systems or processes are charges to ensure payments still flow
• Come up with alternate processes with branches and customer when system issues come up
• Work with Branches to ensure contract compliance when it comes to billing and entry timelines
• Weekly, monthly, quarterly reconciliations to identify areas that require improvement (Internally) to decrease aged AR
• Ensure branches are following documented procedures and identify with escalation when the branches are not complying
• Communication & Reporting
• Build / Create custom reports for each customer or for internal customers (Branch Managers, GMs) as requested.
• Build / Create custom reports for the Branch Managers and GMs
• Lead monthly, weekly meetings with the branches to get issues resolved

Education and Experience :

• 5 years of high-volume corporate collections experience
• Strong experience with financial analysis, financial modeling
• Post-secondary education in related discipline
• Customer facing experience, including customer escalation
• Complete knowledge of credit and finance principles
• Sound understanding of Finning (Canada) credit and finance policies and processes
• Proficient in MS Office applications and internal systems
• Knowledge of Lawson and Other ERP Systems

Soft Skills :

• Leadership and direct and indirect supervisory capabilities
• Strong analytical skills
• Communication skills including but not limited to presentations, listening, written and verbal
• Problem solving skills with the ability to adjust and resolve issues in a timely manner
• Ability to navigate inside and outside the organization independently
• Strong interpersonal, customer service skills
• Ability to lead and motivate others
• Exceptional Organizational, conflict management, and time management abilities
• Strong work ethic and self-driven

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities.

If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter.