Account Manager
Job Description
- Build and maintain strong, long-term relationships with assigned accounts.
- Develop a deep understanding of customer needs and challenges to identify sales opportunities.
- Develop and present customized sales proposals that address client needs.
- Negotiate and close sales deals.
- Manage and track assigned accounts to ensure quota achievement.
- Act as a trusted advisor, providing ongoing support and ensuring customer satisfaction.
- Identify upsell, cross-sell, and renewal opportunities.
- Generate accurate and timely reports on sales activities and performance metrics.
- Collaborate with internal teams (e.g., marketing, customer service) to ensure a seamless customer experience.
- Stay up-to-date on industry trends and competitor offerings
- Develop and execute strategic account plans to achieve revenue targets and quota attainment.
- Build strong, long-lasting relationships with assigned clients, understanding their needs and exceeding their expectations.
- Conduct in-depth consultations to identify client needs and recommend solutions tailored to their specific challenges.
- Deliver impactful presentations and proposals that effectively communicate the value proposition of our offerings.
- Negotiate and close deals, ensuring mutually beneficial agreements are reached.
- Manage and forecast client accounts, monitoring progress and identifying upsell / cross-sell opportunities.
- Proactively address client concerns, resolving issues efficiently and maintaining high satisfaction levels.
- Stay up-to-date on industry trends and competitor landscape to ensure we are delivering the most relevant solutions.
- Collaborate effectively with internal teams (marketing, customer service, etc.) to ensure seamless client experience.
- Contribute to the development and execution of regional sales strategies.
Requirements
- Minimum of 3 years of experience in sales, preferably in a B2B environment
- Proven track record of exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Strong relationship-building and interpersonal skills.
- Ability to work independently and manage multiple priorities effectively.
- Proficient in CRM software and MS Office Suite.
- A degree in business administration, marketing, or a related field is a plus.
Benefits
competitive base salary and commission package
Requirements
Minimum 4 years of experience in B2B sales or account management, preferably within the Staffing or Recruiting industry (Canada) Proven track record of exceeding sales targets and achieving revenue growth Excellent communication, presentation, and interpersonal skills Strong negotiation and closing skills Ability to build strong relationships and develop trust with clients Proficient in CRM software (e.
g., Salesforce) and MS Office Suite In-depth understanding of the Canadian business landscape (an asset)
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