Healthcare Account Director

We are looking for an experienced, multi-skilled Healthcare Account Director, who will thrive in a multifaceted, fast-paced, and team-oriented environment. This is a perfect role for a Digital Marketing savvy, versatile team player who wants to make their mark and be a key contributor to success and scalability in this growing digital marketing agency.

JOB SUMMARY

As an Account Director for Elite Health, you are responsible for managing a portfolio of healthcare / pharmaceutical clients. You will manage a junior Account Team and work closely with the Managing Director of Elite Health, while being responsible for existing client deliverables and organic business growth.

MAJOR RESPONSIBILITIES

Manage portfolio of multiple accounts

With the support of a junior account team, oversee client deliverables from strategic inception to timely delivery, ensuring adherence to brand messaging, regulatory requirements, and client-approved budgets

Cultivate client relationships and communicate regularly with senior clients, growing the partnership between client and agency

Grow business organically by capturing new business opportunities with existing clients and seek out new business opportunities, as appropriate; contribute to RFP process

Oversee development of quotes and monitor internal budgets to ensure agency profitability

Lead and help mentor an account team, providing strategic oversight and hands on support as required; participate in the hiring, onboarding and evaluating processes

EDUCATION & TRAINING

Bachelor’s degree or college diploma required (business or science degree preferred)

EXPERIENCE, TECHNICAL SKILLS and KEY COMPETENCIES

Minimum of 4-6 years experience in a Canadian healthcare marketing agency

Working experience with PAAB & AdStandards submissions

Must have excellent / deep understanding and experience in the Canadian pharmaceutical industry’s regulatory environment, including but not limited to PAAB & AdStandards, as well as internal Medical, Legal, and Regulatory approvals (ie.Veeva)

Previous experience managing a team of at least 4 - 10 people and a portfolio in excess of $500K

A genuine passion for the pharmaceutical industry in Canada

Demonstrated ability to remain calm in high-stress situations

Must have strong verbal and written communication skills

Previous experience creating and delivering presentations to VP- and C-level Executives

Exemplary organizational skills with a keen eye for detail

Excellent time management skills

Keen ability to learn new technologies

Demonstrates creativity and resourcefulness in leveraging artificial intelligence technologies or possesses a keen interest in learning how to use AI to enhance work quality effectiveness and efficiency across all aspects of daily responsibilities and organizational workflows.

Knowledge of MS Office, Google Suite, etc.

Asset :

Familiarity with Google Meet, Skype for Business, WebEx, and / or other conference meeting tools

Knowledge of project management tools such as but not limited to ClickUp, Harvest, Slack

BENEFITS

Currently we encourage a once a week hybrid work model with mostly remote work

In office catered lunch for once a month company wide meeting

Work From Home office upgrade subsidy

Flexible Sick day policy

Elite Sponsored Health & Wellness Plan which includes perks like :

Health Spend Account

Employee Assistance Program

Travel Insurance

Elite Sponsored Time off for the Holidays

Flexible working hours

In person and Virtual company social events

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you.