Host REIGN Bar Restaurant Full-Time

AccorHotelToronto, Ontario, Canada

30+ days ago

Job description

To report to duty punctually in order to maintain the integrity of coworkers and guests

To consistently offer personal and friendly service

To have full knowledge of the menu beverage lists in your outlet and all other special promotions taking place in the hotel

To ensure that the host stand is kept neat and clean at all times

To have a complete understanding of your daily duties (seating and greeting guests accurately taking reservations handling phones menu changeovers newspaper pickup checking mail filing log book entries etc.)

To efficiently track all covers in the dining room per station and have general knowledge of the union agreement

To help guests meet their colleagues by properly using the waiting list form

To attend all preshift weekly and monthly meetings to ensure open lines of communication between all employees

To actively participate in the health and safety procedures as a way to reduce workplace related accidents

To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook

To carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by your direct supervisor

To feel comfortable with voicing opinions suggestions and comments on improving the operation of the Restaurant and ways to improve the guests experience

To maintain teamwork and good work ethics with all guest (internal and external) by assisting coworkers with any duties without compromising the guests dining experience

To complete all duties assigned to you before leaving for the day

To communicate effectively with the servers regarding reservations last minute changes larger parties and special requests

To offer guests coat check when necessary and retrieve guest coats when departing

To upsell the buffet bar whenever present

Qualifications :

Previous work experience in a restaurant / food and beverage setting
Excellent interpersonal skills and a team player attitude
Multi tasked when dealing with high volume of guest requests
Excellent Computer skills
Must be available to work various shifts including weekends and holidays

Remote Work : Employment Type :

Fulltime