Talent.com
Customer Service Representative

Customer Service Representative

Farm Boy Inc.Newmarket, Ontario, Canada
17 days ago
Job type
  • Full-time
Job description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a highquality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

  • Provide superior customer service and support Farm Boys vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards welcome greet and offer customer assistance as required.
  • Package stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work storage and store areas clean and safe at all times by performing general housekeeping as required including sweeping mopping and dusting.
  • Comply with all corporate policies especially as they relate to Health and Safety Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications :

  • Superior customer service organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style both written and oral.
  • Flexible schedule including weekends evenings and holidays.
  • Fluency in English and French shall be considered an asset.

    • Work & Sensory Environment :

  • Required to stand for long periods of time during shift.
  • Required to lift carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

    • Additional Information :

    Accommodation is available upon request for applicants and employees with disabilities.

    Remote Work : Employment Type :

    Fulltime