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Service Technician

Service Technician

Volt Workforce SolutionsLaval , Quebec H7L 4S3,Quebec,Canada
6 days ago
Salary
CA$20.00–CA$26.00 hourly
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

Volt is immediately hiring Service Technician in Laval , Quebec H7L 4S3 Canada

As Service Technician, you will be.

JOB TITLE :  Service Technician

Job Duties :

In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of equipment.

Maximize productivity within Repair Operations while delivering high quality, timely repairs of tools and enhancing the value-added image associated with owning a tool.

Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.

Provide best-in-class tool repair service in support of Lifetime Service value proposition.

Principle Duties and Responsibilities :

  • Adhere to the worldwide Champion 3C Strategy of :
  • Customer - We aspire to be our customer's best partner. Their requirements drive our actions.
  • Concentration - We focus on products and markets that allow us to achieve and sustain

leadership positions.

  • Competency - We are committed to excellence in innovation, total quality, direct customer relationships and effective marketing.
  • Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files
  • Perform high quality repairs to products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of tools
  • Conduct final functional and safety testing after every repair to ensure customer safety
  • Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best[1]in-class repair service to customers
  • Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and / or sales personnel
  • Travel to participate in Tool Repair Workbench Summits to assist with benchmarking repairs, reducing cost of goods sold, and standardizing repairs throughout the repair network
  • Provide data and information to quality and product managers that are used to identify potential improvements to the overall quality and safety of tools
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
  • Follow company policies, procedures, and rules
  • Follow and abide to the company's culture, values, and principles
  • Perform other duties as assigned by supervisor
  • Adverse Work Conditions :

  • Workshop environment subject to heat, cold, noise, dust, and other particles
  • Must have the ability to use hand tools and equipment to disassemble and assemble power tools
  • Safety Equipment Required :

  • Must observe and abide by all safety regulations as required by Hilti and Occupational Health and Safety Standards (OSHA)
  • Must wear steel toe boots, safety glasses, safety vest, and other safety equipment, as required, when working in the facility and / or operating machinery
  • Physical Requirements :

  • Occasionally lift up to 70 lbs.
  • Stand for long periods of time and perform repetitive reaching, bending, and climbing.
  • Must be able to stand for up to 8 hours daily while performing tool repairs at workstation
  • Skills :

    Experience in mechanical or electrical repairs

    Experience using Windows applications preferred

    Education :

    High School Diploma / GED or equivalent experience required

    Languages :

    English    Read      Write     Speak

    Location : Laval , Quebec H7L 4S3

    Canada

    Duration :  5+ months contract

    Pay range :  $20-26 / hr.